FAQ
All You Need To Know!!
How much is the delivery, late, and overnight fee?
The delivery fee starts at $175 for the Metro Atlanta area, beyond that it can go up to $200. If you’re event ends past 1am, it’s an additional $100 per hour. The overnight fee is $175.
Same weekend rentals submitted after Wednesday are subject to a $200 rush fee!
Is it extra for color customizable items and vinyl?
The only colors that are an additional charge are silver, gold, or any metallic. Any walls/ arches- additional $50. Pedestals, an additional $10.
Vinyl is an additional charge based on text, size, and rental item.
Which payment methods do you accept?
All, except cash. We use the HoneyBook platform to send invoices and they must be paid via HoneyBook.
Do I have to pay for my items in full?
Not unless your event is less than 7 days out. We require a 50% deposit up front and the remainder is due 7 days prior to your event.
Are the items rented by the hour or by the day?
We offer our rentals for the entire day. If you’d like to keep your rentals overnight, there is an overnight fee of $175.
Do you all do balloon work?
No we do not! But we HIGHLY recommend, Via Instagram: @_creativisuals, @ashleyacquiredevents, @moms_klosetballoons